Frequently Asked Questions

No, a cement slab is not required. EcoSpa hot tubs can be placed on any level, sturdy surface such as a deck or patio. However, a cement slab can provide additional stability and longevity.

All EcoSpas can be plugged directly into a standard 15 AMP / 110V outlet. Upgrades are available which require 50 AMP / 220V.

It depends on the model, though our largest hot tub can fit through a standard gate / door (36 Inches). You can view all our models here.

Yes, we offer full delivery and installation, and we can even remove your old spa if you need us to. Just ask your EcoSpa specialist for details.

You should change your water every 6-12 months depending on how often you use your EcoSpa hot tub.

Our advanced Ozone Generation System drastically reduces the need for chemicals. Regular maintenance includes balancing water chemistry, cleaning filters, and inspecting spa components. Click here to view our maintenance instructions.

With the one piece build and hard cover lid, in addition to layers of insulation, EcoSpas are among if not the most energy efficient hot tubs.

EcoSpas are rated to handle -60F to 160F so you can enjoy your spa year round. If you would like to winterize it, you can.

Our spas come with built-in hardtop covers that are lightweight, have gasket seals, and power clamps that create a tight seal for maximum energy efficiency. The lids also have a lifetime warranty so they never have to be replaced.

We have the most comprehensive lifetime warranty which includes the lid, the arms that attach the lid, the side panels / cabinets, structuring underneath and the shell.

We accept Cash / Check / Credit or Debit Card (All major cards except American Express).

Yes, we offer financing options to make owning an EcoSpa Elite spa more accessible. Click here to access the Financing application.

All EcoSpa hot tub parts are available through EcoSpaParts.com.

Used hot tubs can be a cost-effective option, but hidden problems like leaks due to microfracturing, failing pumps and bad heaters can cost more to fix than buying new.

Used hot tubs do not come with warranties, which leaves you with major risk.

Yes! Using a hot tub relaxes your muscles, eases stress, and boosts circulation, helping your body recover faster. The warm water and jets also improve sleep quality and provide a peaceful mental reset.